DFRI offers guidance and advice to employees, supervisors and leaders on work-related issues and concerns by providing an environment where employees feel safe participating in a process supportive of their right to report and resolve workplace concerns. We ensure consistent interpretation and application of our clients’ workplace policies, practices and procedures.
A specialist will work directly with a client’s department or worksite to gather valuable input on the perceptions of the current work environment. Our Employee Relations Services is designed to assist individuals and departments on how to work through problems and differences to make the work environment more positive, enjoyable and less stressful.
We focus on promoting good management practices and workplace behaviors, positive working environment and relationships, on complying with Human Resources Policies and Procedures, and conducting timely and effective workplace investigations. In addition, we regularly train managers and supervisors on how to manage difficult conversations and conduct thorough, comprehensive and valid workplace investigations that mitigate the threat of risk and deliver optimal results.
WE PROVIDE THE FOLLOWING WORKPLACE INVESTIGATION SERVICES TO OUR CLIENTS:
♦ Conducting interviews with all parties involved in the investigation
♦ Preparing timely workplace investigation reports
♦ Providing post-investigation advice and recommendations
♦ Delivering preventive in-house workplace investigation training
♦ Maintaining strict confidentiality during investigation proceedings
♦ Delivering in-house workplace investigation remedial actions
WE PROVIDE THE FOLLOWING WORKPLACE CONFLICT RESOLUTION SERVICES TO OUR CLIENTS:
♦ Workplace policy design and implementation
♦ Assist employees in understanding policies and in effectively following internal procedures.
♦ Deliver confidential consultation regarding workplace issues
♦ Facilitate dialogue on difficult employee/employer issues
♦ Offer advice to supervisors and employees regarding employment-related and performance challenges
♦ Coordinate procedures on disciplinary actions and terminations
♦ Deliver in-house communication training to employees and supervisors
♦ Employee conflict mediation, morale, and cultural awareness
BENEFITS TO OUR CLIENTS:
Improper terminations that result in wrongful dismissal claims, recurring sexual harassment accusations, extended workplace investigations, workplace accidents, poor attendance management, allegations of discrimination, favoritism or bullying, and employee misconduct–including fraud —they’re the type of potentially costly workplace issues that can shake any organization and its leaders. Together, these events have a significant impact on workplace culture, productivity, morale, and even bottom-line results. Our Employee Relations Services help organizations to…
Employees and supervisors learn how to talk about violated expectations in a way that yields two-way accountability and allows desired progress to be made.
Reinforcement of the skills acquired in our in-house training leads to faster problem solving, decision making, and conflict resolution.
IMPROVE RELATIONSHIPS & PRODUCTIVITY
When issues are resolved and business focus is restored, productivity increases, relationships are strengthened, and high-performance cultures are formed.
Problem-solving at your Fingertips
Timely resolution of employee disputes has a drastic effect on employee morale and loyalty to your organization. Having such an environment improves employee retention, in doing so the cost of recruitment, hiring and training is cut drastically. For most businesses the high cost of employee turnover outweighs the cost of the employee relations programs. When employee turnover is low it ensures that your company has a trained and skilled set of employees. One of the key reasons why DFRI’s service is so popular, is that it keeps your functional and support departments running smoothly.
By providing guidelines for conflict resolution in the workplace or directly managing staff issues effectively, DFRI employee relations services can significantly enhance staff relationships in an organization and allow businesses to solve employee problems in a productive manner. Our pricing is flexible depending on clients’ needs. In addition to the on-demand advisory packages below, we offer hourly and retained packages that are delivered on-site. Training-only packages are also available.