Unlike Traditional Human Resource Consulting firms who act as generalists, we focus on Employee Relations, with a strong emphasis on investigating complaints, and resolving interpersonal conflicts among managers, employees, and conduct workshops on the same. We take pride in mitigating, and investigating employee complaints within organizations before they escalade to outside government agencies, such as the EEOC. DFRI pricing is transparent and straight forward. DFRI has no hidden fees.
Differently from ordinary mediation services who only work with companies to resolve disputes after they’ve been reported to outside government agencies, and on the verge of becoming major lawsuits, we works with every problem, dispute, and disagreement from reporting to resolution, all without escalation to outside parties. Best of all, we never watch the clock nor charge you for overtime hours.
For companies who currently have in-house Human Resources staff to resolve employee problems (among other things), DFRI supports the HR staff in the investigation and conflict resolution process. Let’s face it, timely problem solving to avoid lawsuits and Human Resource Management are two different tasks. DFRI manages the claims, relieve your company from the liability, so HR can focus on providing strategic workplace solutions.
For companies who forgot to have a Human Resource or employee relations staff, and decided the managers should be the problem solvers and mediators, DFRI comes to the rescue by relieving managers from this burden, take on all the liability, and allow them to focus on managing their departments. We’re always one call, or email away for early intervention.